Go the Wollongong Hawks

Just a small hat-tip to my home town basketball team, the Wollongong Hawks, who tonight are playing their last home game for the regular season, 2009/10.

I remember with the sadness and disappointment a crowd of about 6000 people felt when the Hawks played what we all thought was their last ever game in their home town this time last year. It is a credit to Mat Campbell, our captain, who drew together generous sponsors, led by ahm, and established a great off-court team to bring the Hawks back from what was literally the dead. I’m honoured to have been able to play a small part as a Director of the reborn Hawks, and thank Mat sincerely for inviting me to get involved.

As we go into the last round hoping for a playoff birth, we could finish anywhere from 2nd to 5th out of the 8 national league teams. Unlike the international cricket this year, our summer sport has been a very tight, very thrilling competition.

Lets hope the boys can win tonight at home and on the road tomorrow, and come in 2nd to give us home court advantage in the first round of the playoffs! After all, there a $100K bonus riding on it!

Plugging into the Startup Scene

Tonight I’m presenting a lightening talk at the ICT Illawarra event, our final event for 2009. Entitled “Plugging into the Startup Scene”, I try to capture in a 5 minute talk some steps that can help Australian technology entrepreneurs to get connected to the thriving and growing community of innovation and entrepreneurship happening in Australia. Presentation embedded below.

The key lessons are:

  1. Join the conversation: the single best way is to join the Silicon Beach Australia group; with over 700 members and almost 4000 posts in just over 12 months, this is one thriving community (and one that is very generous with its advice, too)
  2. Track events and activities: many who’ve experienced Silicon Valley will tell you it is the face to face, person to person conversations and connections that make the place so successful. There’s a surprising amount happening in Australia, particularly in Sydney. Join the Silicon Beach Drinks weekly, attend one of the many Open Coffee meetups if you’re looking for something more family friendly, and consider joining the Australian Technology Showcase: they do lots of great events.
  3. Watch and listen from afar: there is a massive roster of tech events held in the US, and thankfully plummeting streaming costs combined with the egos of event organisers and speakers means you can now watch high quality, expensive and previously inaccessible events from your own desk. Find an event you rate – like the recent Web 2.0 Summit – and check to see if they’ll be streaming it. Also, make sure you subscribe to the Stanford Technology Ventures Program and their Entrepreneurial Thought Leaders Series, which you can watch or download a podcast of online.

If you’ve got some suggestions, feel free to leave them in the comments.

Amazed by Coradiant's new Analytics in a Box

I’ve been around the Analytics scene for a few years now, and one of the biggest hassles with tracking for really really big sites, or sites where security is a massive deal (online banking, etc), has been the need to tag all the pages (for javascript tracking), or to suffer with the limited info you get from web server logs.

The team from Coradiant, who include on their client list organisations like the FBI, have just pitched their new product, Analytics in a Box (AIB), which involves a box being installed on the inside of the Firewall (next to the web servers or load balancers). It then passively sniffs the network to see real time requests that clients make when loading web pages, submitting forms and the rest.

  • No pages need to be tagged with Javascript.
  • No access to the main web server logs is required.
  • You just drop it into the datacentre, turn it on, and configure the filters.

This solution is bloody incredible. It harnesses the power of Google’s Urchin product to manage the reporting and viewing of reports, but it extends the fields that Urchin can gather and report on, including anything in the headers. This gives them the power to do things like report on the number of visitors who go half way through a download of a white paper but have their download cancel, something that until now is impossible with either Javascript or Log File Analysis.

And so very much more.

One of the most impressive products I’ve seen in the Analytics – specifically the very high end enterprise stuff at US$35K a for the integrated server, Urchin, MySQL licence and the agents that control the whole process – since Woopra.

If you’re looking for an analytics solution with no javascript and more information than you can get out of log files, this could be the solution you’ve been looking. As an Urchin reseller, we’re one of the few ways to get this product around the world: contact me at Internetrix for more info.

Searching for a Scalable, Centralised Config System

We’ve got some exciting plans cooking in the cauldron over at Hiive Systems, and one of them involves replacing our existing config management system for deployments – a couple of config files separated into always changes and rarely changed parts – with something more scalable, dynamic while still very fast to query and read.

While our back-end is running on MySQL, I’m concerned that there might be a faster way to do things. I’m looking for some insight from people who’ve “been there and done that” already, though, as this is going to be a lot of work to test and check – if someone has already got some experience with this, I’d love to hear it!

I’m looking at LDAP because our configs make use of a hierarchy already, and LDAP has a reputation of being very fast for reads. While writes are slower, this isn’t a very big deal (changing the default pagination or time zone for a deployment/user isn’t likely to be a very frequent thing), yet these configs are going to be hit up many times a second (our app servers are going to be working with a single tree of code that serves a very large number of deployments, and each “view” on the app server might be for a different deployment, database and user).

If you’ve got any suggestions or comments to make, feel free to add them to my question at StackOverflow.

Complaint to the RTA for their hypocritical "Heathcote" solution

The Princes Hwy, the major road from Sydney, down the south coast of Australia’s most populous state, New South Wales, ranges from suburban roads to freeways, and understandably, the speed limit along this road varies according to conditions.

Through most of the suburban sections, this multi-lane road is around 70KM/h, which is quite reasonable. Unfortunately, however, right at the edge of the suburban road system – right where the road transitions to and from 100KM/h – the Roads and Traffic Authority (RTA) has decided to arbitrarily reduce the speed limit of this major road down to that of a side street, limiting the speed to 50Km/h.

This speed reduction – from its previous limit of 70KM/h – was instituted after the tragic death of Tim Deane in July 2006 after he crossed this busy highway against the lights. Suburbs to the north and south, Engadine and Waterfall, each have pedestrian under/over passes (respectively), but Heathcote does not.

Unfortunately, though, the focus of the RTA has been around positioning camera equipped highway patrol cars and collecting a lot of revenue from motorists, who have to halve their speed – coming into the city – in a few hundred metres.

But the thing that angers me the most – and if you drive this road regularly, it should piss you off too – is that the RTA is happy to unjustifiably drop the speed limit and organise some very lucrative enforcement, but they can’t be bothered to put up fences – that physically discourages the kind of J-walking that has caused pedestrian deaths – along the median strip that separates the train station from the park. If our government and its agencies really cared about pedestrian safety, they’d have a fence put along the line shown in red on the map below, instead of just dropping the speed and raking in the money through cameras and fines.

Princes Hwy at Heathcote - the missing safey fence

If you think this situation is just rotten, money grabbing and immoral behaviour from an agency that professes to act in the interests of road safety, yet missing out on some of the lowest impact and high value actions like putting up a fence, tell the RTA what you think by making a complaint. The complaint I made tonight is included below: perhaps if we draw some public attention to this situation, we might stand a chance of getting this immoral situation corrected.

I would like to make a formal complaint about the conduct of the RTA with relation to the speed limit changes introduced some time ago on the only arterial road connecting Wollongong and Sydney, specifically at Heathcote.

After the tragic death of a pedestrian around this intersection some time ago, a knee-jerk decision was made to reduce the speed – 24 hours a day, 7 days a week – down to 50km/h. This is a 4 to 6 lane highway that links Sydney to the entire south coast.

The Police and the RTA have managed to create quite a strong revenue earner by putting regular police and radar patrols, however, it is very clear the RTA is completely disinterested in safety: while inconveniencing hundreds of thousands of motorists a year, the RTA has taken no steps to protect pedestrians, as there is no fence discouraging pedestrians from crossing south of the lights, between the station and the park.

This hypocrisy is an abomination, and is the source of a LOT of frustration, disdain and disrespect for the RTA’s policies, and leads many people to reject the legitimacy & authority of your agency.

#nocleanfeed looking increasingly likely

Unfortunately, the next month or two are likely to result in some form of legislation passing the Senate that results in all Australia’s having their internet connections filtered using a mandatory, opaque system controlled by an agency of the Federal Government.

Way back in January this year, after some months of extensive online discussion and commentary, I managed to get some time with my local member, Sharon Bird, to talk about the issues surrounding the proposal for a mandatory internet filter.

The Protests

The people of Australia has been talking to the Minister too, trying to convince him that this is a truly, truly terrible idea, and that we don’t want it.

In late March 2009, the ABC’s Q&A featured Senator Conroy, and to welcome him were more than 2000 submissions – many times more than in any previous episode. You can watch the episode here.

The other high priority campaign against this filter – which goes well beyond what the government promised they were going to do during the 2007 election – comes from activist group, GetUp, with their Censordyne commercial.

If this wasn’t enough, the annual Internet Industry Awards held in London named our Minister the “Villian of the Year” for his policy. He shrugged off concerns and criticism by saying that people didn’t understand what he was doing, and trying to paint people who object to the compulsory filtering of the internet as people who support access to “pro-rape sites, bestiality sites, and child pornography promotion sites“.

The Situation

Unfortunately, it appears that one of the more rational and relevant arguments against a compulsory internet filter – that it would slow down the internet at the same time as the Federal Government are planning to spend billions making it faster with the NBN – has been diminished, with the ISPs participating in the pilot – the ones who will comment anyway – saying that the pilot was achieved without noticeably slowing down internet use.

I’ve got some pretty grave doubts about all of this – particularly with internet speeds increasing, making any delay on the pipe due to filtering resulting in a higher percentage slowdown as speeds go up – but even if these technical concerns disappear, there’s still the two really big issues that this filtering scheme is certain to fail on:

  1. It won’t protect the children; getting around it will be fairly trivial – via proxies or VPN connections through the firewall – and most of the really scary stuff on the internet is found in the dark underbelly, of P2P networks, newsgroups, and other impossible to police locations. If parents are told this filter will protect their children, they’ll (further) hand over parenting responsibilities for the government, leaving to a much more dangerous situation than exists today.
  2. It will put in place infrastructure that the this, or a future government, can use to control the internet in a much more draconian way into the future. Any bleating that the legislation will restrict the filter to controlling some 1300 sites which are already banned by ACMA holds absolutely no water with me: legislation can be changed (that’s why we have parliaments – to make and change laws) and who’s to say some future government on the skids but with a majority in both houses won’t try and use scare tactics or cries of national security to silence dissent.

Our Response

Our politicians – particularly in the Liberal Party – need to know, loud and clear, that this issue will cause thousands of us to change our votes. This is a touchstone issue that goes to the core of pretty fundamental issues of freedom and liberty in Australia, and with the internet still very very early in its history, putting these sorts of systems in place when we know they won’t solve the problem – and in fact could make it worse – is wrong, wrong, wrong.

While many of us thought that the Green’s opposition to this, combined with the Coalition’s increasingly strong stance against the planned filter, would leave this legislation dead and buried: Labor wouldn’t have the numbers to get it passed, even with the support of Senator Fielding.

After recent discussions with Canberra types, I’m now concerned that a deal will get done in the sitting periods remaining this year, and that the Coalition will join with Labor and vote this horrible thing (amended in some way) into law. With nut-job-nanna’s like Dana Vale from the Liberal Party coming out in support of the filter – without having a clue what she’s talking about and foolishly equating the evil found online with the filter as a practical way to combat it (not as a silver bullet, she says, but as one tool, which she supports regardless of the side-effects of this blunt and ineffective tool) – I’m really concerned that the Liberal party and their National colleagues might be ready to do a deal and see this thing installed.

So, what are you going to do to make sure the Opposition know they need to oppose this thing?

Ethics & the end of (media) days

I was lucky enough this week to be a guest of the team from Kells at a lecture they ran in Wollongong, featuring the acclaimed Simon Longstaff from the St James Ethics Centre. The morning lecture, which went for about an hour, with more than half an hour of questions and answers was an excellent and by far the most intellectually challenging way I’ve spent a Wednesday morning.

While the concepts of the values and principles framework surrounding ethics – defined, as attributed to Socrates, as “what ought one to do” – is something I’ve read about and studied before, it isn’t until you have someone present the crystalised examples and contexts, from Plato through to Madoff, covering issues from the Trojan Horse through to the Global Financial Crisis, that it really has the penny drop.

Given the event was hosted by a law firm, it was interesting that ABC’s Fora program had recently broadcast a speech from Geoffrey Cousins on moral courage, which started with the challenge that what is legal isn’t necessarily moral (or ethical). For the various people at the event I spoke to, I’ve made things a bit easier and embedded Geoffrey Cousin’s speech below.

But getting back to Simon’s speech from this week, which I had the pleasure of seeing in person and interacting with. Simon raised the issue of what’s “right”, and the challenged the audience to be a little more bold about standing up for what’s right.

Simon related a story of how an Australian organisation committed to tackling child abuse thought they would get a better response from politicians, the media and broader society by commissioning a study into the economic effects of child sexual abuse, measured in lost productivity and the costs of treatment. Simon challenged us to be bold enough to declare that stopping child sexual abuse doesn’t need any further justification than that it isn’t right.

So how do we know what’s right? Simon covered three different tests: two old, one relatively new.

  • The first old test is the golden rule: do unto others as you’d have them do unto you. A pretty simple test, but with a subtle change of “do unto others before they do unto you”, things change pretty significantly.
  • The other older rule comes from St Augustine(?) and basically says to just ask your conscience. Of course, this depends on your upbringing to an extent, and puts into relief the importance of bring great parents.
  • The third rule is known in some places – particularly the US – as the sunshine test, where you only do something if you’d be happy for it to be on the front page of the newspaper or if your mum was to know about it in full.

Most people are aware that traditional media is facing some pretty tough choices. The day before the Ethics lecture, one of Australia’s key media companies, Fairfax, reported a massive loss of A$380M for the 2008-09 financial year. With the transition of the high-margin classified business to online environments, and the GFC and digital advertising blowing away a lot of display advertising, there are serious threats to the media and its important role in public interest and discourse.

I’m generally a fan of the concepts behind more participative, citizen journalism and the ability of the online environment to give people a voice. However, thinking about the three guidelines that help people facing ethical and moral dilemmas to decide on what is the right thing to do, it is that third aspect that would appear to have the strongest effect on behaviour, particularly since we can’t rely on the Law to guide ethical decision making.

If in 20 years the media has been scattered and decentalised, will we loose an important decision making tool and ethical compass?

Some light shines inside the Evil Fruit: now appears to be lying and rotten

News broke over the weekend (Australian time) covering the formal responses to the FCC’s questions of Apple, AT&T and Google regarding the recent Google Voice debacle.

Michael Arrington has written a really good piece on the responses of Apple, and he makes a compelling case that Apple are lying.

While shining some light on the Evil Fruit and showing up how pathetic and biased many of the Apple apologists and Fan Bois really are is great to see, I’m concerned that there isn’t enough attention being paid to the real issue here: that Apple’s App Store shouldn’t be the only place you can legally install applications from.

Lets hope that the FCC and digerati focus on this issue when Apple back-flips and is forced to allow the Google Voice Application into the iTunes store. Allowing Apple to retain and control this walled garden is bad for consumers, bad for the industry and ecosystem, and shows Apple to be a much bigger threat to competition – particularly if they use the iPhone model for their tablet play – than Microsoft has ever been.

Warning: .cn domains lost within 72hrs of expiry

My company, Internetrix, has been expanding into the Chinese market gradually over the last year or so. Part of this has led us to register a couple of .cn domain names.

As a result of some plans we made a year ago, we registered a .cn domain name, in this case through GoDaddy. The domain name expired at around 11am on the 5th of March, so depending on the time zone, which would be only 30 and 54 hours ago.

Unfortunately, by the time I logged onto GoDaddy to renew the domain, it was too late. While domains I have decided not to renew from back in February were there asking for me to renew them, the .cn domain wasn’t.

It looks like when domains in .cn expire, they expire almost immediately. There is no way to renew them, and getting the domain back just now – around 2 days after expiry – cost me an additional US$50 in a redemption fee on top of the registration cost.

The very helpful operator from GoDaddy also told me that if I’d waited until tomorrow to call, they wouldn’t have been able to get it back for me. This means a domain could be irretrievably lost to squatters less than 72 hours after expiry.

This might be different for different registrars, and whoever GoDaddy use is particularly fierce with their suspension, but either way, I’d strongly recommend anyone starting to dabble in the .cn namespace be very, very careful and dilligent about their renewal handling processes.

Mike Arrington's Time Out and the decloaking the mob with Torches & Pitchforks

I wasn’t that surprised to read Mike’s post today about some really bad stuff happening over the last 6 months.

I didn’t know the details until I read them on TechCrunch, but I knew something was up when I messaged him to let him know I was going to be in the Valley for a couple of weeks in November. To my surprise, he told me he was going to be out of the state, at his parents place, and this was with months of advance warning. The Mike Arrington I know doesn’t make many plans that far in advance, and he’ll the first to admit that being right in the middle of Silicon Valley has as much to do with Techcrunch’s success as the many other factors. Being out of town – and the state – for months didn’t seem right.

I thought it might have been family stuff – I knew where he told me he was going to be was his parent’s place – and was hoping it wasn’t bad news or health stuff with him or his folks, and instead that he just needed to get out of the Valley to get out of the echo chamber for a while.

Of course, little did I know it was work related, and he was trying to get away from it, but instead of another Vulture piece from ValleyWag or a hatched job from the clearly jealous and much less talented writer, Betsy Schiffman, it turns out someone with a felony, and gun and an axe to grind was stalking Mike and his staff.

I’ve lived as a house-guest of Mike’s on a number of occasions, initially for 3 month stint in early 2006, when TechCrunch was less than 6 months old, and during that time I felt like I got to know the guy really well. We chatted about times before Techcrunch, women and relationships, lessons from previous business ventures and more. Those were personal conversations, and they’re going to stay that way.

My point is, however, that I got to get to know a person, a man I regard as my friend, thankfully for me at a time when he still “assumed most people were essentially good, and assumed that an individual was trustworthy until proven otherwise”. I saw someone who’d always take a contrarian position and get you to justify it. I’d watch – and cop – him taking the piss out of people, but we’d give as good as we got. I reckon he’s got more than a small potential to become an honourary Aussie: he didn’t care for status/authority, is direct, and loved to stick it to the man, which in his industry, is the incumbent media outlets. Pure Aussie in my books.

I also saw up close just some of the untrustworthy people, the types who lie even when the truth will do just as good a job, who’ve tainted his perspective. I’ve been frankly stunned that such an insightful and intelligent guy could be so trusting of people who’ve since screwed him over. And still he didn’t raise a finger in anger or retribution using his extensive online influence.

I’ve watched from afar as one storm or another has erupted online as people struggle to realise that just because its easier to click a mouse button, it doesn’t make it any less of a fight, and reflected that, with the exception of the stouch with DEMO, none of those fights were of his making. Sure, he’s no shrinking violet – he’s an attorney who loves a fight as much as the next lawyer, but more for the challenge than for the desire to stand upon the head of a lifeless opponent – but frankly, the vast, vast majority of the attacks and abuse levelled at Mike over the last couple of years have been way off base.

So, what’s the deal with these attacks? Given we’re talking about real world threats and attacks, its really worth having a look at them, and potentially shining a bit of light on the attackers. I believe they fall into one of three categories:

  1. Jelousy and Self-Interest – this one is the de rigueur attack motivation for the journalists out there covering tech. Many of them represent old-media, who see the competitive pressure of TechCrunch to be more than a little intimidating. The story I read on SMH today over lunch almost made me choke: headlined “Tony Soprano of Bloggers Faces Death Threats“, and in a piece that characteristically didn’t link to its sources, feature quotes taking shots at Arrington, including the one used in the headline, from other traditional, dead-tree media, who’ve got a pretty clear self-interest in taking him down. I thought this was a bit rich given most tech stories I’ve seen in SMH Tech News lately have been rehashes of TechCrunch pieces with a 12 hour delay and no links to sources. Moving away from traditional media to the other tech bloggers, a decent amount of the attacks are motivated by jealousy. And in the cases where they’re really legitimate differences of opinion, rather than just hit jobs, things are resolved amicably, and mostly in person. I enjoyed lunch with Mike and Dave Winer not two months after this comment’s little dust up, and there were no hard feelings at all around the table in Palo Alto.
  2. Bitterness of Rejection – there’s been a few recent posts about how stupid it is for startups to pin all their hopes on success, interest from VC’s and the implicit legitimacy of a positive review on Techcrunch. I can see how a want-re-preneur might get angry and upset about getting passed over, but if their key to success was a favourable Techcrunch post, I’d argue they don’t really have a business, just a fantasy of rock-star success and a Tesla in every garage. This sort of bitterness is just sour grapes (ok, enough taste metaphors already). The guy who did the spitting might have been responding to the bitterness of rejection, or he could have just be someone acting out the next point…
  3. Tall Poppy Syndrome – anyone who’s spent any time with Mike knows he isn’t a geek, programmer or deep technologist. To my knowledge, he’s never pretended to be. He does business analysis of businesses that just happen to be in the tech scene. Most of the flames I see posted in comments are either from people bitter after being rejected, or just pissed off that some guy who doesn’t know Perl from Python commands so much attention in the tech world. If you’re some random hater who’s rejoycing that Arrington is ‘out’ because you don’t think he knows tech enough, my suggestion is to think about what you’re going to do when you get pink-slipped because the business bit that pays for your lifestyle doesn’t work out, and hope that XKCD remains free so you can at least have some humour.

Anyway, the key point I’m trying to make here is that Mike’s a great guy: within 10 mins of meeting me and my business partner in Palo Alto, he offered us his house for as long as we needed it. All this stuff about Tony Soprano is just plain bullshit peddled by people with their own agenda, and if we let the bitter, jealous and tall poppy types continue with their baseless tirades without any accountability, we’re going to loose more and more good people.

Lets hope the serious stuff of the stalking ends, and for personally, I hope those enjoying the specatle of watching one of their biggest competitive threats bow out (hopefully temporarily) wake up with a nasty hangover tomorrow when they realise their rehashed and late stories, with little analysis, depth, opinion and conviction, supported by a business model more conflicted that Arrington’s ever was, is crumbling around them.